Frequently asked questions
- 💰 “How much does it cost?”
The price depends on the number of locations and features you choose.
We offer a flexible and competitive model, accessible even for small restaurants.
Additionally, you can cancel at any time with 30 days’ notice, making Astral a low-risk investment with proven high returns.
- How do I know if this program will help my restaurant?
If you can measure it, you can improve it. Our system will track every part of the process—from acquiring new subscribers, to check value, to the lifetime value of retained customers over time.
You will see the results clearly, in black and white, on your dashboard—from daily sales value to total revenue generated since the beginning. As long as you’re willing to offer compelling deals, we’ll bring in new customers and keep them coming back.
- “Will the system require changes in my daily process?”
The system will integrate easily into your daily operations and won’t change anything you already have in place. You won’t have to deal with any additional software or devices: we set up and manage the system online, and data is captured from your customers’ smart devices. For more information, you can request a demo here.
- 🍽️ “What types of restaurants can use it?”
From family-run restaurants to franchises with over 30 locations, it’s already in use.
It works for pizzerias, Mexican food, vegan restaurants, cafés, and more.
All you need is to be ready to grow and build customer loyalty.
- 🌎 Where can the system operate?
✅ Astral works anywhere in the world.
Everything is managed remotely, and we generate content in Spanish and English, tailored to each local market.
- 🔧 “Do I need to change anything in my daily operations?”
✅ No. The system integrates without interrupting your current processes. You don’t need to install anything complicated or undergo lengthy training. We capture the data directly from your customers’ devices and manage everything for you.
- 📊 “How do I know if this will work for me?”
✅ Because everything is measured. You can see the ROI in real time: new customers, how many return, how much they spend, and which promotions work. There are no empty promises—you see the numbers every day on your dashboard.
- 🤝 “What if I have questions during the process?”
✅ You won’t be alone at any point. The Astral team supports you from start to finish: installation, customization, analysis, monthly meetings, optimizations, and ongoing support. We become an extension of your team. We don’t deliver software; we deliver growth.
Common Objections
What many restaurant owners think before taking the leap… and what they discover once they do.
- ❌ “I already have enough customers; I don’t need this.”
✅ Perfect. Then this is the best time to strengthen loyalty, increase visit frequency, and raise the average ticket. Astral doesn’t replace what you’re doing well—it enhances it.
- ❌ “My restaurant isn’t a franchise; this must be for large businesses.”
✅ That’s exactly why it works. Astral is perfect for independent restaurants that need automation, structure, and marketing without hiring extra staff. From a single location to chains, we scale with you.
- ❌ “I’m not tech-savvy; it’s going to be complicated for me.”
✅ You don’t need to know anything. Astral installs without changing your operations. We activate it, monitor it, and guide you step by step. Your team only scans codes and provides good service—the system does the rest.
- ❌ “I’m not sure it will work in my country or city.”
✅ If your customers use WhatsApp, social media, or have a mobile phone… Astral works. We have proven results in Mexico, the United States, Central America, and South America.
- ❌ “What if I hire it and it doesn’t deliver results?”
✅ We measure everything: records, visits, ROI. From day one, you can see what’s being generated. And if at any point you decide not to continue, you can cancel with 30 days’ notice. Low risk, high return.
Do you have any of these doubts? Perfect. That means you’re thinking about growth.
Schedule a personalized demo and see with your own eyes how Astral works for your restaurant.